Included in Free

Your orders. Your delivery choice.

Take delivery orders through your own website. Choose DoorDash, Uber, or your own drivers to get food to your customers.

Why it matters

Offer delivery without building another ordering system.

Customers order directly from you. Choose a courier integration or handle deliveries with your own team, using the delivery provider configured for your store.

More ways to serve your customers

Reach beyond your dining room.

Let customers enjoy your food at home while ordering from your restaurant’s own website. You choose the delivery setup: a supported courier provider or the drivers you already work with.

DirectOrders on your website
3Delivery provider options
Your teamYour own drivers
Restaurant owner handing a takeaway order to a delivery courier

What you get

Choose the delivery setup that fits your restaurant.

01

Enable delivery

Turn on delivery orders in your online store and select your delivery provider.

02

Choose who delivers

Have DoorDash or Uber deliver your orders, or use your own drivers.

03

Set your delivery fees

When using your own drivers, set delivery fee tiers based on order subtotal, including a free-delivery tier if you choose.

How delivery fits together

They order from you.
You choose who delivers.

Your website handles the order. Your configured delivery provider handles the journey to the customer.

Courier integration

DoorDash Drive

Use DoorDash for delivery of orders placed on your own website. Supported service areas and courier charges apply.

Courier integration

Uber Direct

Choose Uber to deliver your direct orders where the integration is available. Coverage and delivery charges depend on the provider.

Your own fleet

Your own drivers

Already have drivers? Keep delivery with your team and set your own delivery fees by order subtotal.

The customer experience

Your food, delivered. Your customer, still yours.

A customer browses your menu, chooses delivery, and checks out on your website. Your team prepares the order for the delivery option you’ve enabled.

Ember Kitchen · Delivery orderIllustrative order
Order
2 crispy chicken bowlsDelivery to the customer’s address
Kitchen
Prepare for dispatchYour team gets the food ready
Delivery
Your selected providerDoorDash, Uber, or your own drivers
Example flow, not a live order. Select a delivery provider in your store settings; coverage, charges, and availability vary.

Included in Free and every paid plan. Free delivery tools do not mean free courier service. Courier fees and your own driver costs remain separate.

Your next step

Put it to work for your restaurant.

Start with your free website. Add the tools you need as you grow.